Privacy Policy
Your privacy matters. This policy explains what data RingRetriever collects, how we use it, and your rights as a user.
Information we collect
We collect information you provide during signup (name, email address, business phone number) and information generated through your use of the service (missed call logs, SMS message content, lead data). We also collect standard usage data such as IP addresses and browser type for security and analytics purposes.
How we use your information
We use your information to provide and improve the RingRetriever service, process subscription payments, send transactional emails and SMS on your behalf, and comply with legal obligations. We do not sell your personal data to third parties.
SMS and text messaging
RingRetriever sends automated text messages to your customers on your behalf when a call is missed. Message and data rates may apply. Customers can opt out at any time by replying STOP. For help, reply HELP. We comply with TCPA and CTIA guidelines for commercial messaging.
Data storage and security
Your data is stored on secure, encrypted servers. We use industry-standard practices to protect your information. No system is 100% secure, but we take reasonable measures to protect against unauthorized access, disclosure, or loss.
Third-party services
We use trusted third-party services to operate RingRetriever, including SignalWire (SMS delivery and voice), Stripe (payments), and Clerk (authentication). Each provider has their own privacy policy and data practices.
Data retention
We retain your account data for as long as your subscription is active. After cancellation, we retain data for 90 days before deletion. You may request earlier deletion by contacting us.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us at support@ringretriever.com. We will respond within 30 days.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the dashboard. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Email us at support@ringretriever.com.